The purpose of this policy is to ensure that all nursing and clinical staff present a professional, safe, and hygienic appearance that supports high-quality patient care, infection control, and a positive image of the clinic. A clear dress code:

• Enhances professionalism and patient trust.

• Promotes practicality and comfort during long shifts.

• Reduces safety hazards and infection risks.

This policy applies to:

• Registered nurses

• Practical nurses

• Nursing assistants

• Phlebotomists and other clinical support staff

• Any staff member providing direct patient care within the clinic

(Non-clinical staff such as call center and reception may have a separate dress code.)

• Staff must report to work in clean, ironed, and well-fitting uniforms.

• Clothing and appearance should always reflect:

  • Professionalism

  • Modesty, in line with local cultural norms

  • Safety and hygiene

• Strong odors (e.g. smoke, heavy perfume) are not acceptable.

• Any clothing, accessory, or appearance that may cause offense, appear unprofessional, or create a safety risk is not permitted.

• Standard Scrubs

  • All nursing and clinical staff must wear approved medical scrubs during working hours. Scrubs are the standard attire in clinical settings due to hygiene, comfort, and ease of movement.

  • Scrubs must be:

    • Clinic-approved color and design (e.g. navy or ceil blue, plain, no large prints or cartoon patterns unless specifically allowed for pediatrics).

    • Clean, wrinkle-free, and in good condition (no tears, stains, or fading).

    • Properly fitted (not excessively tight or baggy).

• Undergarments and Layers

  • Undershirts may be worn under scrub tops but must be:

    • Plain, neutral colors (white, black, navy).

    • Long enough to remain tucked in and not transparent.

  • Undergarments must not be visible.

• Fingernails must be:

  • Clean, short, and neatly trimmed.

• The following are not allowed:

  • Artificial nails (gel, acrylic, tips).

  • Nail polish of any type (including clear) due to infection control risk.

5.3 Tattoos and Piercings

• Tattoos:

  • Large or potentially offensive tattoos must be covered while on duty.

• Piercings:

  • Only small, simple ear studs are allowed (one per ear lobe where possible).

  • Facial or tongue piercings are not allowed while on duty and must be removed or covered.

5.4 Makeup and Fragrance

• Makeup must be:

  • Minimal and natural-looking. Heavy or dramatic makeup is discouraged.

• Perfume/aftershave:

  • If used, must be very light. Strong perfumes are not permitted, particularly in patient care areas.

5.5 Personal Hygiene

• Staff must maintain a high standard of personal hygiene:

  • Daily bathing and use of deodorant.

  • Clean uniform for each shift or as per infection control policy.

• Only small stud earrings and a simple wedding band allowed.

• No big hoops, long earrings, bracelets, or necklaces.

• Watch allowed if simple and easy to clean; no noisy or distracting accessories.

• Closed-toe, closed-heel, non-slip shoes only.

• No sandals, slippers, high heels, or open shoes.

• Shoes must be clean and in good condition.

• Socks/stockings in plain, neutral colors.

• Daily shower and deodorant.

• Fresh, clean uniform for each shift.

• No strong odors (smoke, heavy perfume, etc.).

• Appearance must always be professional and respectful.

• Follow clinic rules for masks, gloves, gowns, etc.

• PPE does not replace proper uniform; it is extra protection.

• Staff who do not comply with this policy may be:

  • Asked to correct their appearance immediately (e.g. remove jewelry, tie hair, change uniform).

  • Sent home to change clothes in cases of major violation; time away may be unpaid at the discretion of management.

• Repeated or serious violations may lead to formal disciplinary action, up to and including written warning, suspension, or other measures according to HR policy.